Real Support for What’s Next
Effective date: September 17, 2026. This draft explains how Senior Needs Guide may collect, use, disclose, and protect information. It must be reviewed and updated with final business practices and contact details before publication.
We may collect information you provide directly, such as your name, email address, telephone number, county or general location, the services you are seeking, provider or organization details, and the contents of messages or forms you submit. We may also collect technical and usage information such as device type, browser, IP address, pages viewed, referral source, and interactions with the website through cookies or similar technologies.
We use information to operate and improve Senior Needs Guide; respond to inquiries; help families identify relevant senior-service resources; communicate with service providers; maintain security; prevent misuse; measure website performance; comply with law; and support business operations. We do not use information submitted through the website to provide medical, legal, financial, or emergency advice.
Senior Needs Guide is an online information and referral marketplace. When you ask to be connected with a provider, we may share the information needed to respond to your request with participating providers or service partners. Those businesses operate independently and their own privacy practices apply once they receive your information. We do not guarantee that a provider will contact you or be suitable for your needs.
We may use necessary cookies, analytics, and similar technologies to make the site function, understand traffic, remember preferences, and improve content. Where required, you may be offered choices about non-essential cookies. Browser settings may also allow you to block or delete cookies, although some site functions may not work as intended.
We may share information with service providers that support hosting, analytics, communications, security, and form delivery; with senior-service providers when you request a connection; in connection with a merger, financing, sale, or transfer of all or part of the business; and when required to comply with law, protect rights and safety, or investigate misuse. We do not sell personal information for money. If our practices change, this policy will be updated before the change takes effect.
We retain information only as long as reasonably necessary for the purposes described in this policy, including legal, accounting, security, and dispute-resolution needs. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.
Depending on applicable law, you may have rights to request access, correction, deletion, or a copy of certain personal information; to opt out of certain processing; or to appeal a decision about a privacy request. Verification may be required. Instructions and a dedicated privacy contact method will be added before launch.
Senior Needs Guide is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been provided, we will take reasonable steps to delete it.
Please do not submit Social Security numbers, financial account information, medical records, insurance identification numbers, or detailed health information through general website forms. If a future feature collects sensitive information, we will provide additional notice and obtain any consent required by law.
The website may link to third-party websites. Senior Needs Guide does not control and is not responsible for their content, security, or privacy practices. Review the privacy policy of each third party before providing information.
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Material changes may also be communicated through the website or another appropriate method.
Questions or privacy requests may be submitted through the Contact page. A dedicated privacy email address and telephone number will be added before the website launches.